Choose one or more of our full vertical products from the homepage, or simply make a custom order.
If applicable we will begin with a consultation and gather and confirm all the order details. Let us know how we can support. If the client already knows what they want and or has all their content, this step will be quick and easy.
If your products needs a logo we can design your artwork or you can provide it to us. If your product does not need any branding then this step will be easy as well.
MERCH APP LLC always designs using the highest quality tools that produce the highest resolution to make sure the final images are of the. highest quality. If the client provides the logos / artwork we recommend the files are 300dpi or higher for best results. PDF. JPEG. PNG. are all supported.
The client pays for all sample and shipping fees. Sample prices are listed with product.
Digital mock ups are free.
Our prices are all inclusive. That means no extra fees.
All payments are secured by “Stripe.com”. No information is saved or shared for any reason. Refer to Stripe’s terms.
Prices are subject to change without warning but we will only do so if the increased charges are out of our hands. We will NEVER unnecessarily increase costs.
Order details can only be modified before the factory begins production or anytime before the order is confirmed.
A more accurate production time will be provided before payment. Production will begin no later than 4 days after payment is received. The client will receive a confirmation message that order has begun.
All merchandise comes with applicable custom tags, packaging design, and custom mailers / custom packaging on all 100pcs min. orders. All applicable products will have size and color indicators.
For cut & sew or custom service. We are not just applying logos on cheap stock garments / products and shipping it off to you. Every custom order is custom- made and that takes time to perfect as per the process. Please allow us the time to craft the best products we can for you. Non apparel products will not take as long to manufacturer.
We will provide a tracking number and specific shipment details. Hawaii & Alaska will take longer to receive goods. We only use reputable logistics carriers. We will not be held responsible for incorrect addresses or postal carrier errors. If applicable we will open up an investigation, cooperate fully, and provide law enforcement and or the postal carrier with only related details that the client allows us to share to assist wiith the investigation. Client will be responsible for paying any extra shipping fees due to incorrect addresses or postal carrier error. If the mistake is on our end, we will rectify the issue. Please double check any addresses before submission. We will also confirm the address with the client before the order is shipped. And finally we will follow up with you to make sure you’re satisfied once your product is delivered.
International shipments are subject to customs searches, duties and taxes. We do noy pay any duties or taxes unless applicable.